Support & FAQ

Find answers to common questions or reach out to our team.

Email Support

Send us an email and we'll get back to you within 24 hours.

support@swivimedia.com

For Creators

Everything you need to know about participating in campaigns and earning money as a content creator.

How do I join Swivi?

Apply through our platform to get instant access to campaigns and our creator dashboard. There's no minimum follower count — we welcome all creators, whether you're brand new or experienced.

Is there a minimum follower requirement?

No minimum follower count is required. We want to give all creators — whether you're brand new or experienced — the chance to earn money by participating in campaigns.

What platforms can I post on?

Currently, we support content posted on TikTok, YouTube Shorts, and Instagram Reels. We may add more platforms in the future based on campaign needs.

How do I know if a campaign is still active?

If you see the campaign listed under "Active Campaigns" in your dashboard, it's still running and you can participate.

How much can I earn?

Each campaign has different payout rates. Check the campaign details to see exactly how much you can earn per 1,000 views on your posts.

When do I get paid?

Payments are sent within one week after the campaign finishes — often faster. Throughout the campaign, we regularly review and approve submissions. You'll receive an email once payment is sent.

What is the engagement rate requirement?

All posts must have a minimum 0.5% engagement rate to qualify for payout. This helps maintain quality standards while allowing more content to qualify.

How are my views tracked?

After posting, submit your content through the campaign dashboard. You can click "Scan Account" to automatically fetch your recent posts, or manually submit links. Submit regularly — campaigns close when the budget is almost reached.

For Brands

Information for brands and media companies interested in running distribution campaigns with Swivi.

How does Swivi work for brands?

Swivi deploys large networks of creators to post your content across TikTok, Instagram Reels, and YouTube Shorts. Instead of managing individual influencers, you get coordinated distribution at scale — hundreds of creators posting simultaneously to generate organic reach.

What types of campaigns work best?

Swivi campaigns perform best for time-sensitive moments: streaming releases, product launches, brand announcements, and founder visibility pushes. If timing and saturation matter, Swivi works.

How much does it cost?

Enterprise campaigns typically range from $15,000–$25,000 for 7–14 day distribution windows. You pay based on views delivered, ensuring you only pay for real results. Contact us for a custom quote.

How quickly can I see results?

Most campaigns generate millions of views within the first week. We've delivered 25 million views in under 7 days for Netflix releases. You get real-time tracking of views, engagement, and creator performance throughout.

What do I need to provide?

Just send us your content (video assets, guidelines, etc.) and define your launch window. We handle everything else: creator sourcing, coordination, quality control, approvals, and performance tracking. You stay hands-off.

How do I get started?

Book a call with our team to discuss your launch timeline, goals, and budget. We'll design a campaign structure tailored to your needs.

For Partners & Agencies

Information for agencies and partners looking to work with Swivi.

Do you work with agencies?

Yes. We partner with marketing agencies, talent agencies, and media companies to provide creator distribution as a service. You can white-label our distribution or add it to your existing client offerings.

Can I bring my own clients?

Absolutely. We offer partner programs for agencies who want to bring clients to Swivi. Contact us to discuss partnership terms and referral arrangements.

How do I become a partner?

Email us at support@swivimedia.com with details about your agency and the types of clients you work with. We'll schedule a call to explore partnership opportunities.

Still have questions?

We're here to help. Reach out and we'll get back to you within 24 hours.

Contact Support